Tuesday, November 09, 2010

Personal letters to corporate entities, 2

On October 18, I mailed four letters to four different corporations. The letters were handwritten, long (from 712 to 1305 words) and intensely personal (and entirely fictional).







These letters are not funny, even in a "so not funny it's funny" sort of way. They are long-winded and dull. I would not recommend reading them. Still, I'm uploading them to provide context for the corporate responses (even if it's not necessary). Here is the letter I sent to Southwest Airlines.

Today, I received a response.




Dear Customer,

Thank you for your recent correspondence. We have assigned an internal tracking number to your file, which can be found above your name. Please allow six weeks to receive a personalized response. Your patience is truly appreciated as is your patronage.

Southwest Airlines Co.
Customer Relations Department

1 comment:

Christian said...

You should send a vile of blood to a company just to see how they respond. My guess? A pleasant "we appreciate your patronage" note.